Ordering Online
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise
credit card information. This online system is 100% secure.
A note about the Fair Credit Billing Act. Under this act, your bank limit
your total loss and cannot hold you liable for than fifty dollars of reported
fraudulent charges. In the event your card is used in a fraudulent manner,
you must notify your bank or card issuer immediately and in accordance with
its reporting rules and procedures.
We encourage you to feel comfortable using your credit card to conduct commerce
on our site. If you wish, you may also send us a U.S. Postal Money Order (only)
or a personal checks. Personal checks will delay your order as we must wait
for your funds to clear before we ship any merchandise.
Please allow an additional 7-10 business days for shipping of your merchandise
if paid by personal check. To order by check, just print the order form with
your shopping cart contents from the order confirmation page and complete
the necessary fields, then mail the form to the address above.
Wagon Wheels, Wagon Wheel Chandeliers
Our wagon wheels and the wagon wheels that are used on our chandeliers are real
wagon wheels. All of our wheels are made from USA hardwoods, all wood has natural
flaws, these flaws can be seen in all wood products and adds to the natural
beauty of the wood. No two wagon wheels are identical due to the grain of the
wood and the natural flaws. Our wagon wheel chandeliers are made from UL approved
material and tested before shipment. All of our wagon wheels and wagon wheel
chandeliers are custom made for each customer, therefore, there are no refunds
on wagon wheels, wagon wheel chandeliers, or any custom order.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If merchandise
is defective or damaged upon receipt please contact us immediately after your
package arrives for a return authorization claim number. All claims MUST be
made within 2 days of receipt of order. All packing material must be saved.
Shipping charges will not be refunded. We do not refund on custom orders.
Shipping Information
Shipping charges are calculated on a per-product basis. Please make note of
the shipping charges associated with each item. All wagon wheels and wagon wheel
chandeliers 42" or larger must be shipped by freight.
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